Refund Policy

At AUTO-ON, we strive to deliver quality products and customer satisfaction. If for any reason you are not fully satisfied with your purchase, please review our refund policy below:

🔄 Eligibility for Refund

  • Refunds are applicable only for manufacturing defects or if the product is damaged during delivery.

  • To be eligible for a refund, you must notify us within 7 days of receiving the product.

  • The product must be unused, in its original packaging, and with the purchase receipt/invoice.

🚚 Return Process

  1. Raise a refund request by contacting our customer support at support@auto-on.in with your order number and issue details.

  2. Our team will verify the claim and arrange for a return pickup if applicable.

  3. Once we receive and inspect the product, we’ll notify you of the approval or rejection of your refund.

💸 Refund Method

  • If approved, the refund will be processed to your original method of payment within 7-10 business days.

❌ Non-Refundable Situations

  • Damage caused due to misuse, mishandling, or installation errors.

  • Products without original packaging or invoice.

  • Requests made after 7 days of delivery.

📞 Contact Us

For any refund-related queries, reach us at:
Email: support@auto-on.in